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Hello! Thanks for stopping by! My name is Cindy and this is my shop! Many handmade and custom items available. At this time, my focus is on metal! I LOVE copper and silver and working with metal in general. Its such a thrill to hammer, pound, cut, rivet, fuse and solder!!
You will find handmade metal jewelery, charms, findings and bead supplies. If you see any that you'd like customized, please contact me! I LOVE custom requests!!
My creations come directly form my heart and speak of my own spirituality and love for nature. I want to make you think- inspire you- and make you feel good about what you are wearing and the message it brings.
Please note that my charms, beads and jewelry are all created with Loving intent and passion.
I live in the Pacific Northwest in Washington state. I live near several great mountains including the Olympic Mountain range, Mt. St. Helens, Mt. Hood and Mt. Adams. Two hours drive to the Olympic Rain Forest. Less than two hours drive to the Pacific Ocean. I am surrounded by Nature at her finest! I am extremely grateful to be living here with my wonderful family! I feel very blessed.
Many itmes can be customized and are made to order. Your wait time depends on how many orders are already in place. Please e-mail me for a
shipping time line estimate.
Some made to order items will require measurements. All measurments must be provided by the buyer before the item can be created and shipped.
Kindly allow approximately 2.5 - 3 weeks* (*unless otherwise indicated) for your special item to be created.
Customer satisfaction is my #1 priority and all questions will be addressed immediately. I guarantee *everything* that I sell so feel free to purchase with confidence.
Please note that creation of made to order items will not begin until payment has been processed, AND you have provided me with your size or any other needed information for your specific order.

I am a proud member of Etsy. Please stop by my Etsy store when you have time.
You can see more of my artwork in
"Polymer Clay- Creating Decorative and Functional Objects" by Jacqueline Gikow and
in "
"Making Beautiful Beads"
and
400 Polymer Clay Designs published by Lark Books.

All itmes are shipped via USPS Priority Mial with delivery confirmation for a single flat rate of $5. (US customers only)
International shipping is available. Please see the international shipping page to add this to your cart.
Because of the unique nature of creating hand crafted beads and jewelry, and although I may sometimes try,
I cannot guarantee that any two pieces will be exactly alike.
I appreciate all my customers and will
do everything in my power to create a pleasurable shopping experience for you!
Prices are subject to change without notice.
All art work, beads, photographs, words and anything else contained herein are
copyright by artist Cindy Pack
and may not be copied or reproduced in any fashion without expressed written permission!
Wholesale discounts are available to those with a business license
who qualify. Please see the discounts page for more details and forms.
Return policy
I am so sure you will love your jewelry that I offer a full, 30 day money back guarantee. Please note that any shipping charges are not refundable.
All returns/exchanges must be shipped back *with insurance & tracking number*, in new, unworn condition, with all of the original packaging material and gift packaging. All shipping fees to return the item(s) are the sole responsibility of the buyer. The excepton would be a case of craftsmanship defect.
Please contact me should there be any questions as I want you to be truly happy with your purchase. I do not re-use ear wires, should a pair of earrings be returned, the ear wires will be thrown out and replaced with brand new ones.
Custom orders & wholesale orders are final sales.
If packages are lost in the mail, buyer must file a claim with the USPS to recover costs. If you wish to return an item, you must contact me for written approval *before* packages are returned. Please contact me if you have any questions. Thank you!
Please note that personalized, or "event" jewelry, (weddings, prom, etc.) as well as custom orders are not returnable.
Please note that you will receive a business check or money order from Cindy's Art & Soul within 14 days of the date I receive the item. All monies to be returned will be in this form even if the payment was by credit card. (Paypal payments may be returned through Paypal.)
Shipping Time Lines
General merchandise is shipped within 1 to 3 business days from the date of your payment. I try to get orders out asap, but sometimes life happens! If you are in a hurry, just send me a little note and I will make sure your order goes out immediately. (if possible) Please allow 1 to 3 weeks time for handmade and custom items.
Please feel free to contact me for a shipping time quote.
I ship USPS Priority with delivery confirmation- Monday through Friday.
If you need your items ASAP, please contact me for express shipping prices! Thanks! :)
**I will as a rule ship from the payment address only. If it's incorrect,
please make any changes you need to before you pay so that I have the correct address.
Exceptions/shipping to another address is handled on a case-by-case basis, so contact me first about
it and we'll discuss your situation
Note: If you require Express Mail, please contact me to inquire for the shipping rates and options available
for your location, so that I can give you the most efficient and cost effective way to get your purchase to you and meet your needs.
I cannot guarantee any international packages. Once the package leaves the US there is no way for me to track it. If you want to purchases insurance and it is available for your country, please let me know before paying for your items so I can add the cost in. It is the buyer's responsibility to ask for it and to pay for it and to collect it if the package is lost- regardless of what country you are in. Thank you for understanding! :)
**Shipping restrictions:
Unfortunately, at this time, I cannot ship to Austria, Italy, Mexico and Spain. Please also note that I reserve the right to refuse service to anyone.
Payments
Payments are expected at the time of purchase. If payment is not made at the time of checkout, I reserve the right to cancel the order. If you just need a more time- please feel free to contact me and let me know.
I am flexible. But you must contact me! :)
Tax
WA State residents- Paypal should automatically add in tax. If tax is not added to your purchase, please wait for an updated invoice with added sales tax from me. Thank you!
Receipts
I am no longer including a receipt in your package. If you need one, please be sure to e-mail me so
I can include one for you or I can mail you a pdf copy for your records. Otherwise you may print one directly from your Paypal.
Many people just don't need them, and I feel like this is a good way to conserve paper and ink.
I always use recycled mailing products when I can.
Please recycle or reuse the box and packaging I send to you when possible. Every little bit helps!
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