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Hello! Thanks for stopping by! My name is Cindy and this is my shop! I create handmade custom jewelry from sterling silver and pure copper. At this time, my focus is on metal! I LOVE copper and silver and working with metal in general. Its such a thrill to hammer, pound, cut, rivet, fuse and solder!!
Here you will find handmade sterling silver jewelry, charms, findings and some beading and jewelry making supplies.
If you see any piece of jewelry that you would like customized, please contact me! I love custom requests!!
My creations come directly form my heart and speak of my own spirituality and love for nature.
I want to make you think- inspire you- and make you feel good about what you are wearing and the message it brings. Inspirational jewelry is
a huge passion of mine. Jewelry that carries a message to your heart is a perfect gift for yourself, or someone you love.
Please note that my charms, beads and jewelry are all created with loving intent and passion.
I live in the Pacific Northwest in Washington state.
I live near several great mountains including the Olympic Mountain range, Mt. St. Helens, Mt. Hood and Mt. Adams.
Two hours drive to the Olympic Rain Forest. Less than two hours drive to the Pacific Ocean.
I am surrounded by Nature at her finest! I am extremely grateful to be living here with my wonderful family! I feel very blessed. We
spend a lot of time at Long Beach, WA and I consider it my second home. Or home away from home. I am a city girl with a mermaid heart.
Many bracelets, necklaces, earrings and rings can be customized and are made to order.
Your wait time depends on how many orders are already in place. Please contact me for a shipping time line estimate.
Some made to order items will require measurements.
All measurements must be provided by the buyer before the item can be created and shipped.
Usual lead time is approximately 2 - 3 weeks* (*unless otherwise indicated) for custom, made to order jewelry.
Customer satisfaction is my #1 priority. All questions will be addressed immediately. I guarantee *everything* that I sell so feel free to purchase with confidence.
Please note that creation of made to order items will not begin until payment has been processed, and you have provided me with your size or any
other needed information for your specific order.
All items are shipped via USPS Priority Mail with delivery confirmation for a single flat rate of $5. (US customers only)
International shipping is available. Please see the international shipping page to add this to your cart.
Because of the unique nature of creating hand crafted jewelry, and although I may sometimes try,
I cannot guarantee that any two pieces will be exactly alike.
I appreciate all my customers and will
do everything in my power to create a pleasurable shopping experience for you!
Prices are subject to change without notice.
All art work, beads, photographs, words and anything else contained herein are
copyright by artist Cindy Pack
and may not be copied or reproduced in any fashion without expressed written permission!
Wholesale discounts are available to those with a business license
who qualify. Please see the discounts page for more details and forms.
Return policy
I am so sure you will love your jewelry that I offer a full, 30 day money back guarantee. Please note that shipping charges are not refundable.
All returns/exchanges must be shipped back *with insurance & tracking number*, in new, unworn condition, with all of the original packaging material and gift packaging. All shipping fees to return the item(s) are the sole responsibility of the buyer. The exception would be a case of craftsmanship defect.
Please contact me should there be any questions as I want you to be truly happy with your purchase. I do not re-use ear wires, should a pair of earrings be returned, the ear wires will be thrown out and replaced with brand new ones.
Custom and wholesale orders are final sales.
Personalized, or "event" jewelry, (weddings, prom, etc.) are not returnable.
You will receive a business check or money order from Cindy's Art & Soul within 14 days of the date I receive the item. All monies to be returned will be in this form even if the payment was by credit card. (Paypal payments may be returned through Paypal.)
Shipping Time Lines
General merchandise is shipped within 1 to 3 business days from the date of your payment.
I try to get orders out asap, but sometimes life happens! If you are in a hurry, just send me a little note and I will make sure
your order goes out immediately. (if possible)
**I will (as a rule) ship to the payment address only. If it's incorrect,
please make any changes you need to before you pay so that I have the correct address.
Exceptions/shipping to another address is handled on a case-by-case basis, so contact me first about
it and we'll discuss your situation
If you require Express Mail, please contact me to inquire for the shipping rates and options available
for your location, so that I can give you the most efficient and cost effective way to get your purchase to you and meet your needs.
Custom and Made to Order Jewelry
Please allow 1 to 3 weeks time for handmade and custom items. Please NOTE this is only an estimate for shipping. Sometimes it takes less
sometimes it may take a little longer. I am ONE person. I am not a factory or a machine.
There may be times when life throws unexpected situations in and things may be dedayed. Thank you for your understanding!
International Shipping
I cannot guarantee any international packages. Once the package leaves the US there is no way for me to track it. If you want to purchases insurance and it is available for your country, please let me know before paying for your items so I can add the cost in.
It is the buyer's responsibility to ask for it and to pay for it and to collect it if the package is lost- regardless of what country you are in. Thank you for understanding! :)
Customs fees, taxes and duties are the responsibility of the buyer. I have no control over what other countries may charge. Nor do I know. Please
check with your government for information.
**Shipping restrictions:
Unfortunately, at this time, I cannot ship to Austria, Italy, Mexico and Spain. I reserve the right to refuse service to anyone.
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